Privacy Policy.
NovaPuzzles ("we," "us," or "our") respects your privacy. This policy explains what we don't collect and the limited situations where we might receive information.
Last updated: January 2025
1) Scope
This policy applies to our games and apps on PC & Xbox (and future platforms) and to our website (novapuzzles.com).
If a platform (e.g., Microsoft Store/Xbox) shows its own privacy terms, those apply to your use of that platform as well.
2) Quick summary
- No accounts. No registration. No in-game tracking.
- No personal data collection inside our games/apps.
- No payment data handled by us—purchases are processed by the Microsoft Store (and, in the future, each platform's store).
- We don't sell or share data with third parties for advertising.
3) What we do not collect
We do not collect, store, or process:
- Names, email addresses, phone numbers, or profile details
- Location data or precise device identifiers
- Usage analytics, advertising IDs, or behavioral tracking
- Payment card numbers or billing addresses
4) Payments
All purchases are handled by the Microsoft Store/Xbox (and future official stores). We do not receive your card details or billing information. We only receive generic information the store provides to developers (e.g., total sales numbers) that cannot identify you.
5) Limited information we might receive
- Platform-provided aggregates: Some platforms provide anonymous, aggregated stats (installs, crashes) with no personal identifiers. We use these only to improve stability and performance.
- Direct contact: If you email us or message us (e.g., support or press), we will see the information you provide (email, message content). We use it only to respond and delete it once the request is resolved (or within 12 months, whichever comes first), unless law requires longer retention.
7) Children's privacy
Our games do not collect personal information from anyone, including children. If you believe a minor has contacted us with personal data, please email us and we will delete it.
9) Security
We don't keep customer databases. If you contact us, basic safeguards (industry-standard email and file security) are used to protect your messages until they're deleted.
10) Your rights
If you have contacted us and want to access, correct, or delete your message(s), email us and we'll help. Where applicable (e.g., GDPR/CCPA), you can exercise your rights; in most cases we hold no personal data about you.
11) Third-party links
Our website may link to platform stores or social media. Those sites have their own privacy policies.
12) Changes to this policy
If we change how we handle data (for example, adding an optional newsletter), we'll update this page and, when required, notify you in-app or on the website.
13) Contact
For privacy-related questions or requests, please use the contact form on our website at novapuzzles.com.
Questions about this privacy policy? Contact Us